The VW dealer got it wrong. Who'd have thought it, but their comprehensive and scientifically unproven 'blown fuse test' misdiagnosed the problem with the cooling fans, meaning they didn't need replacing after all. Now both fans are working fine, and VW are £420.96 out of pocket. Ha!
The grinding and scraping from the front passenger wheel (that VW failed to identify or fix) turned out to be a wheel bearing, so that little blighter got sorted too along with new brake pads. Peace of mind and the Golf in pukka order for just £225. Bargain!
The thing is, once you find a decent mechanic who does an honest job for an honest price, you'll recommend them to about a hundred other people and they'll do the same. It's good business and well earned.
It works both ways of course; shoddy service, over charging and blatent bill hiking (replace not fix, for example) all fuel word of mouth too. One of my biggest gripes is with companies who go to the expense of getting themselves online, but then fail to respond to emails or contact form enquiries. Get with it, you total losers!
For me, no response = I'm off to your best competitor, may you go bust.
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